Case Management - Transcript of Video
I had a case of plantar fasciitis. So the condition obviously had a big impact in my daily life.
Waking up every morning with an ache in your heel is obviously an unpleasant feeling. I can't run as often as I can, I can't play tennis as often as I can. These are sports I typically enjoy.
Being a father with two kids, you can imagine it's extremely inconvenient. So while the condition itself is not chronic in nature, it does have some kind of impediment to your life.
So I found out about the Cigna's Case Management Programme because I was already working with a case management officer for my previous condition. And I remembered that I was working with Rachel. She was super helpful and recommended me to the right specialist. Not only was he (the specialist) an expert in the condition, he was an avid runner himself. So, he was able to recommend me to the right physiotherapist, as well as the right shoe shop to get the right pair of running shoes.
When you have a programme like the one that Cigna has, first, you will be assured of an appropriate referral that will give you the right diagnosis. With that, there is a medically-trained professional to journey with you from diagnosis all the way through recovery.