Career Opportunities

We are looking for exceptional individuals who share our vision of Serving Humanity, Saving Lives to join us !  

 
 
Youth Development Department
 

JOB PURPOSE

  1. Provide operational and administrative support to the programme management of Red Cross Youth (RCY) while ensuring charity governance

PRINCIPAL ACCOUNTABILITY

1. Programme Management

  • Creates and manages volunteer records of RCY Chapters in SRC Volunteer Portal with adherence to Data Protection and Privacy Policy
  • Handle inventory control and manage event logistics
  • Ensures compliance to organisation's financial and administrative procedures through the use of RCY Approval Management and Tenderboard Procurement systems

2. Administrative

  • Ensuring all receipts are collated and submitted to Executive for approval

3. Operations

  • To be deployed for event duties (after working hours)

4. Report Submission

  • Ensures timely submission of required reports to supervisor or management, with adherence to SRC finance procedures

5. Others

  • Undertake any other duties and assignments as assigned by the Head of Department

JOB SPECIFICATION

  • Preferably 2-3 years of relevant experience in a similar or related role or sector
  • Experience in people management and/or organizing events relating to youth-led initiatives would be an added advantage

Skills and Knowledge

  • Proficient in MS Office and Google Suite
  • Able to handle multiple projects with different timelines
  • Able to prioritize and organize work activity in order to complete assignments
  • Familiar with video editing and design software is an added advantage
  • Familiar with current trends and usage of social media platforms is an added advantage
  • Strong written and verbal communication skills
  • Prepared to work in a fast-paced and physically demanding environment, after office hours and weekends
  • Demonstrates initiative, analytical and problem-solving skills
  • Good interpersonal skills, with the ability to relate well to people at all levels
 
 
 
Project Coordinator
Volunteer Management Department
 

JOB PURPOSE: This role will provide general support to Volunteer Management Department activities, events and initiatives to ensure smooth operation and project delivery.

PRINCIPAL ACCOUNTABILITY

1. Admin Support

  • Responsible for purchase requisition, orders, and goods receiving
  • Manage the department’s inventory (i.e. collaterals, volunteer shirts)
  • Coordinate booking of meeting rooms and other event logistics arrangements
  • Develop and maintain a central administrative and filing system for the VM Department
  • Manage the volunteer general enquiry email. Attend general enquiries about volunteering and membership and/or endorse to the relevant parties

2. Volunteer Management System

  • User Accounts Management - request for new users, deletion for resigned and activation/deactivation of users profile
  • Coordinate with VMS vendors on change request and ensure changes or enhancement is properly implemented
  • Attend to general enquiries related to VMS

3. Membership

  • Responsible for processing new membership applications including enquiries, payments, approval, and sending of the membership package
  • Follow-up on Subscribing membership renewals and return packages
  • Manage conversion strategies of Youth Members and/or General Volunteers to Ordinary membership
  • Maintain Members’ records and ensure accuracy and confidentiality

4. Social Media Content/ Management

  • Generate more engaging and fun VM related contents with close coordination with the Corporate Communications team on posting schedules and channels
  • Monitor social media channels for viral trends and engaging way to get volunteers informed and involved
  • Assist in VM related collateral designs (Canva and other similar software)

5. Other Duties

  • Assist in planning and implementation of MVD events and roadshows
  • ndertake any other duties as assigned

JOB SPECIFICATION

  • Minimum 1 year of relevant experience preferred
  • Prior working experience in the social service sector or volunteer management would be an advantage

Skills and Knowledge

  • Good presentation and communication skills
  • Good interpersonal skills, with the ability to relate well to people of all levels
  • Good organisational skills
  • Independent as well as a good team player
  • Self-motivated, resourceful and meticulous
  • Task-oriented and outcome-driven

 
Senior Administrative Assistant 

Community Resilience Department

Job Purpose

Undertake and manage the Meals with Love programme’s administrative functions, including but not limited to database management, procurement processes, record-keeping and communications. In 2023, the incumbent shall support the digitising process of the programme’s administrative work.

RESPONSIBILITIES

1. Administration

  • Maintain database of Social Service Agencies islandwide, send out applications punctually once every six months
  • Attend to enquiries across multiple platforms (call, text, email, walk-ins etc) as necessary
  • Ensure that vouchers are disbursed punctually and the processes are properly logged

2. Purchasing/Financial Administration

  • Responsible for purchase requisition of grocery vouchers and other essential supplies as required
  • Ensure all procurement records are kept up-to-date and in line with SOPs
  • Liaise with external vendors and colleagues from Finance and Procurement departments
  • Update and upkeep SOPs regularly to accurately reflect CR’s processes
  • Maintain the central administrative system and ensure compliance

3. Database Management

  • Maintain the client and volunteers database management system and ensure it is updated
  • Ensure smooth export of manual data to the new IT system

JOB REQUIREMENTS

Technical Competencies

  • Experience in undertaking procurement functions and maintaining databases
  • Meticulous approach to record-keeping and data management
  • Intermediate knowledge of MS Office and Google programmes, especially Excel / Google Sheets - Savviness in macros and formulas for Excel and Google Sheets is a bonus
  • Good presentation and report writing skills

Desired Behaviour

  • Firm but kind to beneficiaries; Clear communicative skills to relay information
  • Enjoys working with stakeholders in the Social Service Sector
  • Self-motivated and responsible – willing to take the initiative to fulfil requirements of the role with minimal direction and with integrity
  • Meticulous and keep to deadlines

 
Project Coordinator (CHoW)
Community Services Department
 

Job Purpose

To provide effective administrative functions and operational support to Community Health on Wheels (CHoW) under the Community Services Department.

About the programme

Community Health on Wheels (CHoW) is a volunteer-led, community-based mobile healthcare programme that brings free and basic health services to the marginalised, and in the heartlands. It focuses on the needs of the migrant community and elderly population through mental wellness activities, health education and basic health screenings

JOB SCOPE

Operation Support

  • Curation of activities
  • Conducting of dry runs for volunteers
  • Liaise with volunteers on general and training matters
  • Take charge of events, ability to tailor the programme accordingly to needs

Administration Support

  • Coordinating of trainings for volunteers
  • Updating of Volunteers profile and level of activity
  • Responding to general queries about the programme over email and phone
  • Putting up Purchase Requisition and Orders where necessary
  • Other administrative documents and duties as assigned

Any Other Duties

  • Undertake or Participate in department and society events or activities
  • Any other ad-hoc projects

 
System Operations Executive
Singapore Red Cross Academy
 

JOB PURPOSE:

  • Manages the full spectrum of system databases to ensure our Training Management System and Learning Management System is operational under CFALS/CPSS/CHE
  • Propose and implement a Customer Relationship Management system
  • Achieving excellent team work across SRC departments and within SRCA in Operations Management
  • Responsible for mobilizing Office Administration volunteers as a Volunteer Manager with the use of the Volunteer Management System.

PRINCIPAL ACCOUNTABILITIES

1. Operations

  • Focal person to liaise with system database vendors to ensure TMS/LMS is functional daily
  • Account Manager for large corporate entities working alongside with STC External Corporate to ensure positive customer experiences
  • Focal person to liaise across CFALS/CPSS/CHE with SRC Administration Department for equipment and logistics delivery and collection for all SRCA external and internal corporate clients
  • Focal person for GeBiz Account for Business Development purposes. 1.5. Consolidate and tabulate the monthly revenue and expenditure
  • Oversees the timely submission of invoices for corporate clients to Accounts Payable

2. Any Other Duties

  • Perform basic office duties
  • Assist in replying general enquiries
  • To fulfill and maintain compliance to the PDPA requirements
  • To fulfill and maintain compliance to the SRFAC requirements
  • To fulfill and maintain compliance to the ISO 29993:2017 requirements

JOB SPECIFICATION

General Qualities

  • Must be computer literate and be competent in Microsoft Office / Google applications
  • Excellent communication and interpersonal skills to build a strong rapport with vendors and the ability to relate well at all levels
  • Organised and sensitive to small details
  • Analytical, motivated and positive personality
  • Excellent interpersonal and communication skills
  • Able to work independently without much supervision
  • Possess strong work ethics and keep the information confidential
  • Prepared to work in a fast-paced and physically demanding environment, including weekends occasionally

 
Community Resilience Department
 

JOB PURPOSE: As the Strategic Partnerships Executive, the candidate will identify the Community Resilience Department’s uniqueness in the community. He / She will explore and develop existing and new partnerships with various stakeholders, plan and implement key initiatives aimed at strategically expanding the Department’s offerings as well as maintaining and growing a pool of dedicated volunteers.

PRINCIPAL ACCOUNTABILITIES

1. Programmes Development
1.1 Gain an in-depth understanding of the Department’s programmes
1.2 Research and analyse past data and current sector climate to identify challenges and opportunities to align the organisation and department’s goals 1.3 Develop and implement a comprehensive engagement plan aimed at expanding the department’s community-based strategies, by collaborating with internal and external stakeholders
1.4 Undertake partnerships prospecting and engagement activities towards building long-term relationships in order to enhance our value proposition for the rental flat communities
1.5 Contribute to the visibility and enhance the public profile of the Singapore Red Cross Society’s local services

2. Stakeholders Management
2.1 Attend to public enquiries where necessary
2.2 Proactively undertake community engagement activities to build greater awareness of Singapore Red Cross Society’s local services
2.3 Establish a strong rapport with internal and external stakeholders including but not limited to beneficiaries, donors, volunteers and community partners
2.4 Provide regular and relevant updates to the management and other internal stakeholders in a timely and professional manner
2.5 Represent the organisation and department at public and external events as required
2.6 Manage, mobilise and multiply our pool of volunteers and partners
2.7 Work with internal and external stakeholders to develop volunteering and marketing solutions to meet operational objectives, e.g. engaging skilled volunteers, offering collaborative opportunities to new and existing partners etc.

3. Operations Management
3.1 Establish understanding of community needs via frequent ground visits
3.2 Identify opportunities to streamline operations, reduce workflow, and enhance efficiency of the programmes team
3.3 Participate in department and society-wide events when necessary
3.4 Undertake relevant administrative tasks, including but not limited to creating and maintaining databases, undertaking reporting and auditing tasks, presenting data findings and recommendations to the management team etc

JOB SPECIFICATION

Experience and Skills

  • Two to four years of relevant experience in a marketing/communications, account management, strategic planning, business development or related field
  • Prior working experience in the social service sector would be an advantage
  • Ability to professionally communicate and engage with people from all walks of life
  • Self-motivated, responsible, adopts a proactive approach to every aspect of work
  • Strong verbal and written communication skills
  • Ability to work on weeknights and weekends when required (time-off provided)
  • Business-level proficiency in Microsoft Suite and Google Applications

  
 Red Cross Home for the Disabled (RCHD)
 

JOB PURPOSE

Provides nursing and care activities under the direction of the Registered Nurse (RN) in accordance with RCHD’s policies and standards of nursing care and practices. Providing guidance and supervision to junior nurses, nursing aides and healthcare aides.

Responsibilities:

Nursing Care and Management

  • Provide and ensure that quality nursing care and service is rendered to the residents / clients at all times.
  • Assist the RN(s) in ensuring and providing safe nursing practice and a high standard of care.
  • Ensure the Nursing Aides and Healthcare Aides follow the safety precautions / practices in the prevention of falls, hazards and/or pressure sores.
  • Assist the RN in attending to emergencies as and when the need arises
  • Able to perform nursing procedures independently such as:
    • NG Tube Insertion
    • Simple Wound Dressings
    • Hygiene Practices such as isolation nursing, proper handwashing techniques and management of waste products
  • Maintaining proper documentation of vital signs and reporting to the RNon duty / in-charge when there is a change in the residents / clients condition.
  • Assist the RN in the serving of residents’ medications; monitor and supervise the Nursing Aides when feeding the medication to residents ­ ensuring zero (0) medication errors.
  • Together with the RN on duty / in­-charge, to participate and assist in the Volunteer Doctor’s rounds.
  • Collaborates and cooperates with other healthcare professionals to ensure proper and smooth delivery of care and service.
  • Accompanies the residents/clients for clinic/hospital appointments and / or transfers, when the need arises.
  • Respects and protects the rights and responsibilities of the residents / clients.
  • To be on call in the event of an emergency in the Home.

Professional Development

  • Mentor and supervise Nursing Aides and Healthcare Aides in their scope of work, clinical skills and especially in the maintenance of safe work practices and infection control standards.
  • Participates in on­going nursing education to enhance clinical knowledge and competency.
  • Work in collaboration with the Nurse Educator/Clinical Instructor for on-the- job training of Nursing Aides and Healthcare Aides.

Administration

  • Assist the RN in the preparation of the duty rosters.
  • Assist the RN in the preparation and maintenance of documentation.

Customer Management

  • Acts as a liaison to clients and their families, maintaining good rapport and service
  • Maintaining good relations whilst liaising with external agencies such as but not limited to, hospitals, clinics, etc.
  • Maintain good relations with internal customers of the Home.
  • Maintain, at all times, good public relations with volunteers and visitors

Requirements:

  • National Institute of Technical Education (ITE): Certificate in Nursing or its equivalent
  • Valid practicing license as an Enrolled Nurse with Singapore Nursing Board
  • At least 2 years of relevant working experience in a hospital or healthcare environment.
  • Some experience in working with persons with disabilities or the elderly would be preferred.

Red Cross Home for the Disabled 

JOB PURPOSE

Provide assessment, care planning, managing clinical emergencies, safe medication administration, infection control, integrative care and supervising nursing aides and healthcare aides in accordance to the  established policies and procedures.

PRINCIPAL ACCOUNTABILITIES 

Patient Care 

  • Provide nursing care and ensure quality service is rendered to the residents at all times;
  • Develop, evaluate and modify care plans for residents;  
  • Assess the physical, emotional and psychological well being of residents through observation and analysis of physical health indicators to evaluate care plan and identify modifications which may be required;
  • Conduct frequent rounds with staff to check on residents’ health and medical conditions;
  • Supervise and guide the staff assigned to the home to ensurethatpropercaregiving, nursing and administrative procedures are maintained;  
  • Supervise the medical assistance rendered to patients are in lieu with training and Standard Operating Procedures (SOP);
  • Administer first aid and emergency health measures such as CPR;
  • Perform dressing of wounds and lesions;  
  • Practice sterile techniques and other infection control procedures to minimize the transmission of infection;
  • Monitor and participate in the personal care of residents/ clients, as required; for example, hygiene, feeding, positioning, transferring, ambulation, toileting;   
  • Use electric/ hydraulic/ manual equipment and lifting devices when required;
  • Ensure that food prepared meet the dietary requirement of the residents;
  • To be on call in the event of emergency in the Red Cross Home for the Disabled. 

Social Welfare Assistance  

  • Work with the Social Worker/SWA in assessment of cases referred by welfare organizations, hospitals, nursing homes and dialysis centres for admission and respite care, and the periodic review of cases for continual stay; 
  • Work with the Social Worker/SWA and other health professionals in developing and sustaining the needed programmes for the residents;  
  • Counsel, instruct and confer with resident/client family in planning care: provides emotional support; responds to enquiries and resolves complaints.

Medical Services 

  • Accompany the doctor on rounds to provide residents’ condition and progress and assists with examinations such as positioning, dressing residents;  
  • Transcribe verbal or written doctor’s orders for medication or other treatment; 
  • Prepare precise dosages of medication in accordance with doctor’s instruction and administer to residents;  
  • Follow-­up on the medical programme advised by the clinic or hospital and doctors;  
  • Check and audit medical records to ensure that they are documented and kept properly;
  • Maintain inventory for required medicine and ensure medicationsareproperlystored and not expired.

Stakeholder Management 

  • Act as liaison to existing clients and maintain good rapport and services; 
  • Communicate, collaborate and coordinate with partners (MSF, NCSS, SG Enable) to maintain good rapport and continuity of service;  
  • Maintain at all times good public relations with volunteers and visitors;
  • Oversees the general staff welfare.

Administration 

  • Prepare staff duty roster and ensure there are enough staff to manage the resident  at all times;
  • Prepare and maintain documentation such as care plans, health care records, medication administration, nursing records and reports;  
  • Submission of reports to Head, Nursing and relevant Supervisors.

Safe Work Practice 

  • Ensure the cleanliness of the Home and maintain safe work practices;  
  • Responsible for the proper maintenance of all the equipment used in the Red Cross Home for the Disabled i.e. trolleys, medication fridge, etc.;
  • Conduct quality assurance on the equipment at least twice a year;
  • Familiar with all aspects of nursing home emergency and evacuation procedures and policies;  
  • Assist in fire drill exercise twice a year in accordance with the Fire Safety Bureau Regulations with the assistance of all staff concerned. 

Other Duties 

  • Assist in events held at the Red Cross Home for the Disabled; 
  • Promote the Red Cross Home for the Disabled to ensure optimal usage of resources;  
  • Encourage strong volunteer involvement among individuals, groups and companies;
  • Any other duties assigned by Reporting Officer.

Qualifications

  • Possess a recognised university degree / Certificate or Diploma in Nursing;
  • State Registered Nurse. 

Experience

  • 5 to 10 years of relevant working experience in a hospital or health care environment; 
  • Experience in working with the disabled or the elderly preferred. 

Additional skills and knowledge 

  • Ability to perform holistic assessments/reassessments for residents regardless of complexity to establish a comprehensive plan for care;  
  • Ability to prioritize and organize work activity and provide work direction to staff  members in order to complete assignments;
  • Good verbal and written communication skills;
  • Knowledge to monitor staff performance and the environment ensuring a safe workplace for staff; provides re­instruction where needed;  
  • Basic computer skills.  

Desired Behaviour

  • Able to act as a coordinator of care for complex residents, sharing nursing expertise  and demonstrating leadership while working in collaboration with other care  providers;  
  • Able to work independently, but is also a good team player;  
  • Self-­motivated, resourceful and innovative;
  • Demonstrates initiative, analytical and problem solving skills;  
  • Good interpersonal skills, with the ability to relate well to people at all levels;
  • Enjoy working with volunteers. 

  

as part of SRC's Medical Chaperone & Transportation (MCT) Service

Engagement of chaperones to accompany seniors from their doorstep to scheduled medical appointments and back home safely.

About MCT:

Provides company for frail seniors who have been missing their essential medical appointments because of the hefty fees, and lack of assistance to and fro the treatments during weekdays.

Job Description:

Accompany seniors from their home to scheduled medical appointments, and back home safely. Transportation fee for chaperone and senior will be covered from senior's home to the medical appointment and back.

Requirements:

  • 18 years old and above.
  • Must be available on Weekdays: Appointments may start as early as 9AM, as such, chaperone is required to be at the senior's home as early as 815AM. Each appointment will usually take 4 hours.
  • Able to start immediately: Chaperone is required to make a trip down to SRC's office for interview and signing of a contract for service.
  • A commitment of at least six months is preferred but not compulsory.
  • Non-Singaporeans/PRs are welcome!

Expected Payout:

$400 - $700/month, depending on the number of appointments a chaperone takes on.

Note:

No CPF; chaperone is required to personally collect cheque from SRC's office for service rendered.

Incentives:

  • Payout increment based on the number of trips.
  • Subsidised fees for family members’ usage of SRC non-emergency services.
  • Character reference note by SRC for good performance: Chaperones who show positive performance for 3 months may be given a character reference note by SRC for their subsequent job applications.
  • Job referral opportunities within SRC or with our external partners.
  • Subsidised or complimentary trainings provided by SRC:

For more information or to arrange for an interview, please call the Project Coordinator, Edison Ong at 6664 0543, or email crd.mct@redcross.sg


Red Cross Home for the Disabled

JOB PURPOSE

The Therapy Aide will be under the direction of a registered therapist, participate in and oversee the performance of a variety of supportive activities, use various equipment and techniques to perform physical therapeutic methods, practices and procedures.

PRINCIPAL ACCOUNTABILITIES

Operation

  • Observe residents/clients during treatment to compile and evaluate data on residents’/clients’ responses and progress, and report to physical therapist.
  • Clean and organize work area and disinfect equipment after treatment.
  • Instruct, motivate, safeguard and assist residents’/clients’ practicing exercises and functional activities, under direction of nursing staff.
  • Secure residents’/clients’ into or onto therapy equipment.
  • Transport residents’/clients’ to and from treatment areas, using wheelchairs or providing standing support.
  • Confer with physical therapy staff and others to discuss and evaluate residents’/clients’ information for planning, modifying, and coordinating treatment.
  • Record treatment given and equipment used.
  • Perform clerical duties, such as taking inventory, ordering supplies, answering telephone, taking messages, and filling out forms.
  • Maintain equipment and furniture to keep it in good working condition, including performing the assembly and disassembly of equipment and accessories.
  • Administer active and passive manual therapeutic exercises, therapeutic massage, and heat, light, sound, water, and electrical modality treatments, such as ultrasound.
  • Change linens, such as bed sheets and pillow cases in the treatment area.
  • Arrange treatment supplies to keep them in order.
  • Assist residents’/clients’ to dress, undress, and put on and remove supportive devices, such as braces, splints, and slings.
  • Measure residents’/clients’ range-of-joint motion, body parts, and vital signs to determine effects of treatments or for residents’/clients’ evaluations.
  • Train residents’/clients’ to use orthopaedic braces, prostheses and supportive devices.
  • Fit residents’/clients’ for orthopaedic braces, prostheses, and supportive devices, adjusting fit as needed.
  • Participate in residents’/clients’ care tasks, such as assisting with passing food trays and feeding residents, and bed rest.
  • Participate in staff development programmes.
  • Assist in recreational and social programmes.
  • Undertake any other duties as assigned

Customer Management

  • Respond to queries on the telephone from volunteers and members of public on services provided by the division and redirect if necessary to relevant divisions.
  • Meet and greet clients and visitors.

Project/Programme Management

  • Support staff in assigned programme/event.
  • Assist in programme/event and operational duties

Any Other Duties

  • Assist to provide orientation for new foreign staff
  • Perform first aid duty in the event of an emergency or when required

JOB SPECIFICATION

  • Certificate in Physiotherapy or Degree in Physiotherapy (for foreign staff)
  • Knowledge of equipment
  • Knowledge of proper lifting technique
  • Able to understand English and communicate effectively
  • Ability to observe, evaluate and record conditions, reactions and changes in the physical condition of the residents’ / clients
  • Independent as well as good team player

Red Cross Home for the Disabled

Responsibilities:

  • Maintain the general cleanliness at the Home
  • Assist Nursing Aides, Staff Nurses, and other staff
  • Undertake any other duties assigned

Requirements:

  • GCE ‘O’ or ‘N’ Levels or its equivalent
  • Healthcare Aide Certificate (from country of origin) or its equivalent
  • Basic nursing skills, such as feeding, turning, changing, bathing etc.
  • Relevant working experience in nursing homes or hospitals
  • Housekeeping experience
  • Able to understand and communicate in English
  • Independent and a good team player

Red Cross Home for the Disabled

Responsibilities:

  • Assist the Staff Nurse in providing nursing care such as dressing, serving medication, etc
  • Supervise the Healthcare Aides and volunteers
  • Undertake any other duties as assigned

Requirements:

  • Certificate in Healthcare (Local)
  • Certificate in Midwifery or Degree in Nursing (Foreign)
  • Relevant working experience in nursing homes or hospitals
  • Good at taking instructions
  • Able to understand and communicate in English
  • Independent
  • Able to work in groups

 

Applicants may send your CV in MS Word or PDF format to us. 
We regret that only shortlisted candidates will be notified.